Vacancy: After Sales Support Officer (NavTech Supplies Ltd), Island Oil (Holdings) LTD, Limassol, Cyprus


Scope of Duties:

Collaborates with a core team of sales, marketing and customer support personnel and takes responsibility for the after-sales function, at the highest standard and as efficiently as possible.


  • Follows up with supplier for order acknowledgment
  • Prepares supplier registration and payments to supplier when necessary
  • Liaises with the banking department to confirm that payment has been made to supplier and sends proof of payment to the supplier
  • Sends order acknowledgement to customer
  • Prepares certificates of origin when necessary
  • Prepares dispatching documents
  • Liaises with both suppliers and customers in regard to any after-sales issues which may arise
  • Acquires quotations from freight forwarders
  • Confirms and assures timely delivery
  • Finalization of processes to invoice stage
  • Meets and exceeds the agreed personal targets and objectives
  • Works constructively and jointly in meeting department targets and objectives
  • Keeps HOD and/or Senior(s) informed of any problems/concerns that may arise in daily business conduct
  • Ensures implementation of the QSMS in the area of his/her responsibilities and proposes any changes

Required Qualifications / Competencies:

  • Academic qualifications preferably in a shipping or marketing related field
  • 2 years’ experience in a similar position would be beneficial
  • Confident communicator, good team player with a positive attitude
  • Ability to meet deadlines and work under pressure
  • Positive attitude and strong commercial drive
  • Fluent in Greek & English languages
  • Computer literate with fast typing skills
  • Background in shipping is an advantage

Please submit your CV to:

Applicants must be eligible to work within the EU.

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