Survitec is a global leader in survival and safety solutions to the marine, defense, aviation and offshore markets. Survitec has over 3,000 employees worldwide covering 8 manufacturing facilities, 15 offshore support centers and over 70 owned service stations. It is further supported by a network of over 500 3rd party service stations and distributors.
Across its 160-year history, Survitec Group has remained at the forefront of innovation, design and application engineering and is the trusted name when it comes to critical safety and survival solutions.
They have a vacancy for a Customer Service Co-Ordinator. The position will be based in Limassol, Cyprus.
Skills and Experience
- Formal education in engineering/technical/maritime studies or relevant work experience.
- Fluent English, Greek - in writing and speaking & Computer literate.
- Ability to systematically work independently and in a team
- Able to meet deadlines through good time management and allocation of priorities
- Good communication skills with the ability to communicate on all levels.
Key Responsibilities
- To coordinate all service-related jobs, receive and register inquiries/orders in the system and ensuring all the information is correct.
- Support and assist Sales in conceptualizing and pricing of fleet agreements as well as technical inquiries together with Customer Service Manager Technical Services Greece.
- To use customer-specific due date information related to safety in order to pro-actively promote the products and services to any customer and to meet our contractual obligations for signed customers.
- To report and take corrective action contribute to sales budgets are achieved and contractual obligations are fulfilled.
If you feel this position matches your profile please send your CV to:
cyprus.cs.technicalservices@survitecgroup.com
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